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Neural Computing and Applications

Background

Neural computing has become a commercially viable, and indeed very successful technology within the last decade.

The concept is not new; it dates back to the 1950’s - although supporting commercial software, hardware and expertise has facilitated its massive growth over the last few years.

Furthermore, the DTI has recently supported a three year campaign to promote neural computing as a valuable new technology in many diverse areas of industry and commerce.

Concept

Neural computing represents a new approach to computing; operating in a manner which is totally unlike conventional computing. The method is inspired by the way in which a real neural network, the human brain, works.

Neural computing therefore offers some abilities that characterise the human brain - in particular:

  • learning
  • fast recognition of images or patterns - such as faces, sounds and handwriting.
  • making intelligent predictions and classifications based upon prior information and learning.

Such capability is not available from conventional computing; at least not without prohitory time and cost overheads.

At present, Neural computing is mostly developed using software, with only a few hardware solutions being developed by organisations such as the University of Hertfordshire.

Neural Computing in the Business Environment

The benefits introduced above make neural computing suitable and valuable in situations where decision making and other ‘intelligent’ activity is required using a number of key data values.

It is often difficult to recognise the patterns and trends present in data in order to extract the really useful information — without using powerful techniques such as neural computing.

Case Study

A major tour operator put their extensive database to use - using neural computing technology - to predict which holidays particular clients were likely to go for. This information enabled then to send the right type of holiday brochure to the right client.

This not only saved considerable expenditure in reducing the amount of unnecessary literature but it also significantly increased the rate of return on their direct mail operation.

Successful Application Areas

In addition to applications in targeted marketing, neural computing can, and has, been successfully applied to a wide range of other problems:

  • Sales forecasting
  • Customer profiling
  • Financial forecasting
  • Wine testing
  • Medical test results analysis
  • Credit scoring
  • Recognition of speech, signature, character, handwriting and fingerprints.
  • Quality control
  • Process control and optimisation
  • Automated forms processing

Neural Computing in your Business Environment

There are many different ways in which neural computing can help your business. For instance, credit scoring applications are used to minimize the risk of lending to customers identified as potential bad risks.

Fingerprint recognition, as with most forms of recognition, is a case where neural computing represents a unique solution to a problem which cannot be solve by any other means.

The aim of direct mail targeting applications is to reduce the high costs of bulk mailing by targeting those customers that are most likely to respond.

Comparing Neural Computing with rival Technologies

The main advantage of neural computing over other technologies and techniques is the minimal length of time required to develop an applications. Neural computing, because of how it works, is often many times faster and is more powerful than other techniques.

Statistical analysis techniques, for example, are usually out-performed by neural computing in terms of speed and accuracy.

Neural computing would not be so widely used if it were simply an alternative to existing, conventional methods. It is therefore found to be used in many different applications, where its special capabilities make neural computing advantageous over other approaches.

The benefits are often clearly seen and relatively easy to calculate — both in terms of potential cost savings and in greater performance or rates of return. In addition, where an existing system is in operation — using a statistical model, for example, direct comparisons of performance and accuracy can easily be made.

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